All our products come with unprecedented customer support including the following at no extra charge:
- Lifetime telephone technical support for hardware
- Return to Base Warranty
- Warranty periods from 1 to 10 Years (see list below)
Sidereal Trading Pty Ltd offers a minimum 1 Year warranty on all products sold. Most of our products have longer warranty periods as per the following list. Our standard warranty is return to base. Please contact Sidereal Trading Pty Ltd to obtain a Return Authorization (RA) Number before returning any goods.
The warranty periods for our products are determined by the Manufacturer.
- Lunatico – 2 Years
- Pegasus Astro – 2 Years
- Sky-Watcher – 5 Years
- Saxon Telescopes – 5 Years
- Other Saxon Products – 3 Years
- GPO German Precision Optics – 10 years
- ZWO APO Telescopes – 1 year
- Other ZWO Product – 2 years